Account & Medication Data Deletion
App: DawaSnap AI (Package: in.dawasnap.app) • Web Domain: https://dawasnap.vercel.app
In full compliance with Google Play's Account Deletion Policy, Indian DPDP Act 2023, and global consumer privacy laws, users can permanently and irreversibly delete their DawaSnap AI authentication account, medication inventory, dosage records, and push tokens.
All personal health entries, dose logs, AI consultation chats, and Firebase Authentication credentials are immediately and permanently erased from operational systems. Local device image caches are cleared on your browser/app.
Data Deletion & Retention Breakdown
| Data Type | Specific Items | Action & Retention Period |
|---|---|---|
| Account & Auth | Google UID, email address, profile name | Deleted immediately upon request |
| Medicine Vault | Medicine names, dosage, expiry dates, quantities, forms | Deleted immediately |
| Dose History | Chronological records of taken medications | Deleted immediately |
| AI Consultation Chats | Pharmacist companion chat logs and messages | Deleted immediately |
| Push Device Tokens | FCM tokens and background reminder schedules | Deleted immediately |
| Server Access Logs | Aggregated IP requests and HTTP error logs (no health data) | Retained up to 14 days for anti-DDoS security, then purged |
| Disaster Recovery Snapshots | Automated cloud database infrastructure snapshots | Expired and overwritten within 30 days |
Option 1: Sign in with Google to Delete Account & Data Immediately
You can execute an immediate, automated deletion right now without installing or opening the app. Sign in with the Google account you used for DawaSnap AI:
Uses secure Google OAuth. We never see your password.
Option 2: Request Deletion Without Signing In (Email Form)
If you uninstalled the DawaSnap AI app or cannot access your device, submit this formal deletion request. Our compliance team verifies and purges all records within 7 business days.
Data Protection & Grievance Officer
Operator Legal Name: Noor Technologies
Grievance Officer: MD Hassan
Contact Email: newluckypharmacy@gmail.com
Physical Address / Location: India
You can also revoke Google OAuth permissions anytime at: https://myaccount.google.com/permissions